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ERIC

Last year we assisted over 18 Trusts with their ERIC returns. Client satisfaction remained extremely high at over 98.7%, even throughout what has been a challenging time for everyone.

We appreciate that NHS Teams are extremely busy and under enormous pressure this year and so we wanted to summarise our typical approach below, in the hope we can provide some assistance or support in anyway with your routine annual returns.


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WHAT YOU NEED TO DO

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In accordance with the Carter Benchmark and the Model Hospital comparator, it is essential that the data Trusts' gather for their ERIC returns is: 
 

  • Gathered in accordance with ERIC definitions

  • Accurately representing the service configuration

  • Quality assured and validated
     

It is vital that you are confident in the information submitted on behalf of your Trust as the ERIC data informs the Carter benchmarks and Model Hospital Comparator.

HOW CAN WE HELP?

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We can help by providing you with the peace of mind that your ERIC data and site information has been collected and externally validated. We also offer a benchmarking service that considers the particular and unique aspects of each individual EFM configuration and makes the necessary adjustments, so your performance is being benchmarked as accurately as possible.

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Our services can be procured through the following framework agreements: 

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  • NHS Shared Business Servcies - Consult 18: Multidisciplinary Consultancy Services Framework.Reference: SBS/17/SG/ZMC/926
     

  • Healthtrust Europe - Framework for the supply of business and advisory services. Lot 1 Business Services

THE PROCESS

1

ESTABLISH INTERNAL PROJECT TEAM FOR THE ERIC RETURN​

2

PROVIDE TRAINING ON THE ERIC DEFINITIONS AND ENSURE CLARITY OF ROLES WITHIN THE TEAM

3

DEVELOP E&F DASHBOARD FOR COLLECTION OF ROUTINE INFORMATION

4

COORDINATE THE DATA PROVIDED BY THE TEAM MEMBERS AND ENTER ONTO NHS DIGITAL ERIC PORTAL

5

REVIEW ERIC DATA SUBMISSION; CHECK AND VALIDATE METHODOLOGY

6

IDENTIFY GAPS IN INFORMATION, ANOMALIES AND CONCERNS AND SUGGEST AMENDEMENT

7

PRODUCE A REVISED SET OF ERIC DATA AND UNDERTAKE FINAL DATA ENTRY ON THE NHS DIGITAL ERIC PLATFORM

8

ENSURE INTERNAL SIGN-OFF OF DATA AND COMMIT DATA

ERIC

Read more about our ERIC service by downloading our FACT sheet or click to read a case study on how our ERIC Support assisted one particular NHS Trust.

Fact Sheet

GET IN TOUCH!

We would love to hear from you and chat through how our services can help. Or if you want to hear from us then please subscribe to our mailing list.

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