Last year we assisted over 18 Trusts with their ERIC returns. Client satisfaction remained extremely high at over 98.7%, even throughout what has been a challenging time for everyone.
We appreciate that NHS Teams are extremely busy and under enormous pressure this year and so we wanted to summarise our typical approach below, in the hope we can provide some assistance or support in anyway with your routine annual returns.
WHAT YOU NEED TO DO
In accordance with the Carter Benchmark and the Model Hospital comparator, it is essential that the data Trusts' gather for their ERIC returns is:
Gathered in accordance with ERIC definitions
Accurately representing the service configuration
Quality assured and validated
It is vital that you are confident in the information submitted on behalf of your Trust as the ERIC data informs the Carter benchmarks and Model Hospital Comparator.
HOW CAN WE HELP?
We can help by providing you with the peace of mind that your ERIC data and site information has been collected and externally validated. We also offer a benchmarking service that considers the particular and unique aspects of each individual EFM configuration and makes the necessary adjustments, so your performance is being benchmarked as accurately as possible.
Our services can be procured through the following framework agreements:
NHS Shared Business Servcies - Consult 18: Multidisciplinary Consultancy Services Framework.Reference: SBS/17/SG/ZMC/926
Healthtrust Europe - Framework for the supply of business and advisory services. Lot 1 Business Services
ESTABLISH INTERNAL PROJECT TEAM FOR THE ERIC RETURN
PROVIDE TRAINING ON THE ERIC DEFINITIONS AND ENSURE CLARITY OF ROLES WITHIN THE TEAM
DEVELOP E&F DASHBOARD FOR COLLECTION OF ROUTINE INFORMATION
COORDINATE THE DATA PROVIDED BY THE TEAM MEMBERS AND ENTER ONTO NHS DIGITAL ERIC PORTAL
REVIEW ERIC DATA SUBMISSION; CHECK AND VALIDATE METHODOLOGY
IDENTIFY GAPS IN INFORMATION, ANOMALIES AND CONCERNS AND SUGGEST AMENDEMENT
PRODUCE A REVISED SET OF ERIC DATA AND UNDERTAKE FINAL DATA ENTRY ON THE NHS DIGITAL ERIC PLATFORM